Terms Of Service

please review our Terms Of Service.
By using our services, you agree to our terms of service

Late Cancellation

24 hour advance notice is required when cancelling or changing an appointment. This allows the opportunity for someone else to schedule an appointment.

If you are unable to give us 24 hours advance notice you will be charged late cancellation fee of $87.*

This amount must be paid prior to your next scheduled appointment.

* Please see Florida late cancellation fees under Terms Of Service in FLORIDA page.

Arrival Window

Due to the nature of the mobile grooming business and the considerable amount of opportunities for delay (traffic, weather, longer than expected time at previous client’s location, are just a few of the many variables that can create delay) we can never guarantee arrival at the exact time of the scheduled appointment.

We do guarantee that if we are going to be late we will be in contact to communicate the delay and our ETA within the arrival window we provided.

Pet Release Form

Your Pet is IMPORTANT to Us!

Because we care about your pet’s safety and well-being, we want to assure you that every effort will be made to make your pet’s visit as pleasant as possible.

Occasionally, grooming can expose a hidden medical problem or aggravate a current one. This can occur during or after the grooming.

In the best interest of your pet, we request your permission to obtain immediate veterinary treatment should it become necessary.

By agreeing to Jungle Pet Spa, LLC Terms of Service, you grant us permission to obtain emergency veterinary treatment for your pet at your expense.